OPERATING ENTITY & CUSTOMER DESK
Contact Us
Direct Support & Enterprise Verification Assistance • SMART INFOTECH
Operating Business Entity
MXBees is engineered, hosted, and operated under:
Legal Entity: SMART INFOTECH
Udyam Reg. No: UDYAM-KR-25-0043553
Ministry: Ministry of MSME, Govt. of India
Platform: MXBees (mxbees.com)
Jurisdiction: Karnataka, India
Customer & Technical Support
For credit activations, custom API limits, UTR approval checks, or integration help:
[email protected]
Average response time: < 2 hours during business hours
Operational Hours
Our support desk and admin verification dispatch teams operate:
Mon – Sat: 09:00 AM – 08:00 PM IST
Sunday: Automated queue monitoring
Automated Engines: 24/7/365 active Port 25 clusters
Grievance Officer
In compliance with the Indian Information Technology Act 2000:
Officer: Grievance Desk, SMART INFOTECH
Email: [email protected]
Subject: Attn: Grievance Officer
Resolution SLA: Within 15 business days
💡 Looking for immediate verification access? You can sign up on app.mxbees.com to receive 25 free credits instantly, or test single emails live on our homepage.